Are AI Companies Nearing The Unauthorized Practice of Law?

This is absurd.

An AI-driven settlement… something. I honestly don’t know what it is. A tool, advisor, fake lawyer?

Whatever it is, it purports to help you negotiate and handle your own personal injury claim.

Right. Because an insurance company is going to roll over and pay fair value for your claim because an AI chatbot uses some magic words.

You want to talk to a person? Just talk to the Poppy AI tool.

Is their information accurate? Maybe, maybe not. You assume the risk it isn’t though.

What if they mess up your claim and you lose out big? Their liability is capped at $50 or whatever you paid them (and they also included a waiver and arbitration clause for good measure).

If this is not the unauthorized practice of law, then what is this service actually doing that isn’t practicing law?

I doubt services like this will ever gain traction. But they’re still dangerous to consumers who will unwittingly think that this is a replacement for a lawyer and will mishandle their claim.

Should these kinds of AI tools be legal? Join the conversation with me on LinkedIn.